Paying Your Bill

If you have questions about your bill or would like to make payment arrangements, contact us during office hours.

Payment Not Received

  • If the payment is not received by the due date, the account immediately becomes subject to a late charge and possible disconnection. If you do not receive a bill in the mail, contact us to determine the status of your account.

Delinquent Accounts

  • If you encounter difficulty in paying your bill on time, contact Utility and Billing Services before your account becomes delinquent. Should utility service be disconnected due to delinquent payments, a disconnection and reconnection fee will be required before services can be turned back on.

  • An additional deposit may also be required.

  • Additional fees will also be required if reconnection is made after office hours.

  • All fees and the entire balance must be paid in full prior to reconnection of service.

  • Life Support Customers. If disconnection of service would create a life-threatening situation, provide a certificate signed by a doctor or other health authority so arrangements can be made for priority reconnect in the event of a power outage.

  • Utility Assistance Program

Content last reviewed 02.04.2021